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Delivery & Returns

UNITED KINGDOM

We try to offer free delivery on all orders over £100 (including VAT) but some restrictions do apply according to delivery area and the size/weight of the items

England, Wales and Scotland (except the postal regions listed below) are, for the purposes of delivery, classed as Zone 1.

The postal areas that may incur extra charges, classed as Zone 2, are:-

Scotland Highlands and Islands

  • AB31-38, AB40-56, HS, IV, KA27-28, KW, PA20-80, PH5-50 ZE

Northern Ireland, Isle of Man, Isle of White and Scilly Isles

  • BT IM TR21-25 PO30-41


Many items are sent by courier, please enclose a phone number so that the courier can contact you directly to aid delivery if necessary.  ALL items sent will require a signature upon delivery

 

 

Under 2kg

2-25kg

25-50kg

Zone 1 - Under £100

£6.99

£6.99

£13.98

Zone 1 - Over £100

Free

Free

£6.99

Zone 2 - Under £100

£6.99

£20.00

£40.00

Zone 2 - Over £100   

Free

£16.00

£34.00

.
Note: For orders over 50kg please contact us for a shipping quote

International shipping also available upon request

 

Returns and cancellations

Should you decide you wish to cancel your order after it has been shipped you have 14 days from the date of delivery to return the item. Goods must be returned to us in all their original product packaging, unused and in a resaleable condition. A full refund of the product cost will be given. Return postage costs cannot be reimbursed. Please include the original invoice to expedite your refund.

If the product is faulty or you have been sent the wrong item please contact us in writing via e-mail or using the Contact Form so we can advice you how to proceed. Please provide as much information as possible about the nature of any faults. Your invoice number is essential to aid us in finding your order and to help you quickly.

For further information please refer to our terms and conditions